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Mortgage FAQ

The mortgage questions
nobody gives you a straight answer to.

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Fast Context

Most mortgage questions have a simple answer and a strategic answer.

The simple answer gets you oriented. The strategic answer depends on your credit, income, cash, timeline, property type, and whether you are trying to buy, refinance, move up, invest, or protect a home you already own.

Qualifying depends on your credit score, income, employment history, and debt-to-income ratio. In LA specifically, jumbo loan thresholds and conforming limits create a more complex qualification landscape than most markets. The best move is getting pre-approved early — it costs nothing, and it lets us build a real plan around your situation rather than reacting to one. Most people are closer to ready than they think.
Find out where you stand →
Pre-qualification is based on what you tell the lender — it's an estimate, not a commitment, and sellers know it. Pre-approval is a documented, verified assessment of your income, assets, and credit — it means you've been underwritten and a real commitment exists. In a competitive LA market, offering without a full pre-approval is like bidding at auction without your paddle. A fully underwritten pre-approval can also let you waive financing contingencies, which dramatically strengthens your offer.
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No. Some programs allow low or no down payments for eligible borrowers, but minimums, mortgage insurance, fees, and property rules vary. Compare payment, reserves, PMI or other insurance, closing cash, and multiple price scenarios before deciding how much to put down.
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PMI is generally required on conventional loans with less than 20% down, and cost varies by loan and borrower. For many principal-residence loans, you may request cancellation at the scheduled 80% balance-to-original-value point if conditions are met; automatic termination generally occurs at the scheduled 78% point when the loan is current. Compare the premium with rent, reserves, hold period, and several home-price scenarios.
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Several strategies close the gap. A fully underwritten pre-approval with a short commitment period signals speed and certainty. Flexible closing timelines matter to some sellers. Waiving financing contingencies — when your file genuinely supports it — removes the biggest seller objection. And all-cash offer programs actually exist: qualified buyers can get a cash offer made on their behalf, win the home, then finance it afterwards. I walk through which strategies apply to your situation and budget before you make an offer.
Read the full competitive offer strategy →
Yes — there are programs for a range of credit profiles. FHA loans go to 580 (sometimes lower with larger down payments). Some conventional programs accept 620. Even if you're not ready today, I can give you a specific, prioritized plan for what to address to get there. Most clients in a lower credit range are 3–6 months away from a meaningful improvement with the right steps. The earlier we talk, the more runway we have to position you correctly.
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Earlier than you think. If you're buying in the next 12 months, the conversation should start now. That window lets us identify anything that needs attention — credit, debt ratios, documentation — and address it before you're under pressure. In LA's market, good homes move in days. Buyers who start the process in advance are ready to write an offer the day the right property appears. Buyers who start when they find the house are always one step behind.
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There is no universal yes or no. Buying should fit the payment, cash reserves, expected hold period, and life plan at today's terms. Compare buying now with waiting scenarios, and do not assume a future rate, home price, or refinance will rescue the decision.
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A no-cost refinance generally reduces upfront cash by using lender credits tied to a higher interest rate, or by adding costs to the new balance. Compare the payment, total interest, loan balance, and likely hold period against the same refinance without credits before deciding.
Read the full no-cost refinance strategy →
Find out what you qualify for in 3 minutes.
Soft credit check. A real number, not an estimate.
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When the math works in your favor — and only then. The standard "refinance if you can drop your rate by 1%" rule is outdated and ignores your specific break-even timeline. The real calculation: total savings over the period you plan to stay in the home, versus the cost to refinance. A refi that saves you $200/month but costs $8,000 upfront breaks even in 40 months — if you're moving in 24, it's the wrong move regardless of the rate. I run this for every client before making a recommendation.
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Most lenders' relationship ends at closing. Mortgage under management means your file stays active. I track your equity position, watch rate windows for refinance opportunities, monitor your home's value through monthly digests, review your full financial picture annually, and reach out proactively when something changes in your favor. You don't have to remember to call me — I'm already watching. This is how the 81% regret statistic gets reduced: by making sure the loan you have at year one still makes sense at year five.
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A Total Cost Analysis compares mortgage options not just on rate, but on total cost over the time you plan to hold the loan — including fees, PMI trajectory, equity build, and opportunity cost of down payment capital. Two loans with the same rate can produce dramatically different long-term outcomes. The TCA is the document that makes that visible. Most advisors don't produce it because it takes more work and sometimes points to a different product than the one with the highest commission. I produce it for every client before we decide anything.
Request your TCA →
Investment properties have different qualification standards than primary residences — typically higher down payment requirements (usually 20–25%), slightly higher rates, and stricter reserve requirements. DSCR loans are a separate category specifically designed for investment properties: qualification is based primarily on the property's rental income rather than your personal income, which opens doors for investors who are self-employed, have complex income, or hold multiple properties. I work with investors from single first rental properties through multi-property portfolios.
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DSCR stands for Debt Service Coverage Ratio — a loan type that qualifies based on the investment property's income rather than the borrower's personal income. The DSCR is calculated as the property's gross rental income divided by the mortgage payment. A ratio of 1.0 means the property covers its own payment. For investors who are self-employed, have complex W-2 situations, or want to keep investment and personal financing separate, DSCR loans are often the most efficient path. No pay stubs, no W-2s, no employment verification needed.
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Home equity is one of the most under-utilized assets most homeowners hold. Options include cash-out refinancing (replacing your loan with a larger one and taking the difference), HELOCs (a line of credit secured by equity), and HELOANs (a fixed second mortgage). These can fund investment property down payments, consolidate debt at mortgage rates, finance home improvements that increase value, or build a liquidity cushion. The right structure depends on your rate, your remaining term, and what you plan to use the capital for.
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The NEO Experience App gives you a live view of your financial health: your home's current value, your equity position, your credit score trajectory, and your accounts — all in one place. The monthly home value digest keeps you informed about your biggest asset without you having to go looking. For clients working toward a refinance trigger or building toward a second purchase, it makes it easy to see exactly when conditions align. It's normally only available to active NEO clients — we're offering it free from this site.
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It starts with a discovery call where I learn your situation. From there, full pre-approval (typically 2–5 business days with complete documentation). Once pre-approved, you shop with real buying power. When you find the right home, we submit an offer with a financing structure designed to compete. Under contract, underwriting takes 2–3 weeks typically. Closing takes another week. Total from accepted offer to keys: 21–30 days in most cases. I'm in communication at every stage — you'll always know where the file stands.
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Most homeowners don't know — because no one is watching their loan after closing. Signs to review: your rate is more than 1% above current market, your equity has grown to 20% or more (PMI can be removed), your credit has improved significantly since closing, your remaining term is getting shorter, or your financial goals have changed. My annual review covers all of this. If you're an existing client, you'll hear from me. If you're not, the conversation is free.
Review my current mortgage →
Yes. RSUs may count as qualifying income when they have vested and been distributed and the applicable history, documentation, calculation, and continuance rules are met. Under Fannie Mae's March 2026 guidance, time-based awards generally require at least a 12-month history from the current employer; one-time time-based awards must be expected to continue for at least three years from the note date, while recurring and performance-based awards follow different rules. Vested shares may also count as assets.
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As income, eligible vested and distributed RSUs may count under the applicable history, calculation, and continuance rules. As assets, already-vested shares may support down payment, closing costs, or reserves once documented; unvested future shares generally are not available assets. The strategy is deciding what should support qualification, liquidity, or both.
Map out your stock and loan strategy →
Often yes. If you have a signed offer letter with a clear start date, base salary, and position, many lenders will qualify you on the offer letter alone, sometimes closing before your first paystub. This is one of the most useful tools for corporate relocations into the LA market. The rules vary by loan type and how the income is structured (salaried versus commission, bonuses, RSUs), so the offer letter needs to be reviewed carefully. We coordinate with your relocation package, sign-on bonus, and any trailing income from your prior employer to build the strongest qualifying file possible.
Plan your relocation loan →
Corporate relocation packages often include lender-paid closing costs, employer-paid points, lump-sum allowances, and home-sale guarantees from your old market. None of these are automatically handled correctly. The most common mistakes I see: relo-paid costs treated as taxable income that wrecks debt-to-income calculations, points credits applied to the wrong loan structure, and timing mismatches between the package's funding date and the lender's funding deadlines. I work the package details with your HR or relocation administrator directly so the financing aligns with the benefits you were promised. If you are relocating from another state, I am licensed in California and I coordinate with title companies in both states to avoid the cross-state delays that derail most relo closings.
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Yes, and for relocating buyers this is usually the right play. Three common structures: (1) qualify with both mortgages if your income supports it, then sell after you settle in, (2) use a bridge loan or recast after the old home sells to bring your LA payment down, or (3) use departure-residence guidelines that let your old home's expected rental income offset the payment for qualifying purposes. Which option fits depends on your income, equity in the departing home, and the market conditions in both locations. We model all three before you commit, so you know exactly what your monthly looks like in each scenario.
Run all three relocation scenarios →

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Daryn Fillis · Certified Mortgage Advisor

Start with the life. Then structure the loan.

I help Los Angeles buyers, homeowners, investors, and real estate partners see the full financial decision before choosing the mortgage: offer strength, cash flow, liquidity, equity, tax context, and what the loan should make possible after closing.

Daryn Fillis
Certified Mortgage Advisor · NMLS #1988371
Branch Lead · NEO Home Loans
Los Angeles / El Segundo · English + Spanish
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